Lumpix: AI Photo and Video · Android · Updated October 27, 2026

Delete your account and data

You can request deletion without installing or opening Lumpix. Requests are handled by our support team.

  1. Email anton.dev363@gmail.com with the subject Lumpix account and data deletion.
  2. Include your Lumpix user ID, shown in Profile → ID. If you no longer have access to the app, tell us any email you added to your profile and approximately when you used Lumpix. Do not send passwords or full payment-card details.
  3. We may ask for limited information to verify that the account belongs to you. We will confirm the outcome by email.

Email a deletion request

What we delete

We delete the account and associated profile information, uploaded photos and reference videos, avatar data, prompts and generated photos and videos. We also request deletion from service providers where applicable. Verified requests are completed within 30 days.

What may be retained

Payment and transaction records required by applicable law may be retained for the required statutory period. These records are restricted to legal and accounting purposes. They do not require us to keep your uploaded photos or generated content.

Subscriptions: requesting account deletion does not by itself cancel a Google Play subscription. Cancel it separately in Google Play → Payments & subscriptions → Subscriptions to prevent future renewal. For a subscription paid by card or SBP, use the subscription controls offered in the app or contact support to cancel recurring payments.

In the app

Profile → Delete account removes access to the account. To request erasure of all associated stored data, use the email process above.

For details about processing, see the Android privacy policy.